Our benefit administration services team expertly balances our philosophy of personalised client service with technological efficiency. Everest Benefit Administration has a hands-on approach to administration and assumes absolute responsibility for all fund administration requirements. We have stayed the course through increasing legislative and member demands and offer the following key services through which we supersede industry norms:

• A state of the art administration system which is fully integrated with back-end data, payrolls and workflows capable of producing virtually instantaneous benefit statements
• Highly trained staff whose commitment to client service is demonstrated through strict adherence to service level agreements
• Monthly account balancing checks and controls
• Efficient payment of claims and online application for tax directives within a 5 day turn around time-frame
• An online tool which is able to communicate fund values, risk benefits, portfolio choices and other required information
• Streamlined procedures tailor-made to client specifications
• Accurate, transparent and regular reporting to clients
• Personal interaction and visits to clients as well as education and training for clients where required
• Efficient administration of member investment choice offerings, complete with cost effective monthly switching and member communication