Tel: +27 0861 123 ECB (322) or +27 011 727 3700
Fax: +27 011 727 3800
or Email
Queue Link Details
Retirement Fund Information
Pensions pensions@ecb.co.za Fund Withdrawals; New Entrants; Fund Transfers; Benefit Queries
Beneficiaries beneficiaries@ecb.co.za Nomination of Beneficiary Forms; Changes to Beneficiaries
Medicals medicals@ecb.co.za Medical Queries; Confirmation of Medical Attendance; Benefit Queries
Switches switches@ecb.co.za Investment Switch Requests
Investment Information
Investments investments@ecb.co.za Any portfolio information you may require; Investment Performance Questions
Payroll Information
Payroll payroll@ecb.co.za Any payroll related queries; Payroll updates
Personal Information and Contact Details
Update update@ecb.co.za Personal Details; Company Details; Contact Details
Service Related Matters
Complaints complaints@ecb.co.za Any complaints you may have
Compliments compliments@ecb.co.za Any compliments you may have
General Information and Miscellaneous Queries
Info info@ecb.co.za General Information and queries you may have; Miscellaneous Queries

 

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27 Pretoria Street, Oaklands, 2192, Johannesburg, Gauteng, South Africa
Tel: +27 0861 123 ECB (322), +27 011 727 3700 Fax: +27 011 727 3800
P O Box 92386, Norwood, 2117